All possibilities at a glance.
Thanks to our in-house developed communication platform, your professional telephony will give you a unique experience!
This is Smart Telephony
Flexible call transfer
Simply transfer calls to internal and external numbers of your various offices.
Simultaneous calls
Using all your phone devices simultaneously without extra charges
Conference Call
Having a phone conversation with multiple people at the same time
Personalised messages
Our professional voice-over records your personalised messages, such as welcome message, waiting queue message, night message, etc
Waiting queues
Welcome your customers into a professional and personalised waiting queue, in different languages if required.
Logs
Clear overview of incoming and outgoing calls
Voicemail to e-mail
Your customers’ voicemails are directly sent to your mail as audio file
E-mail to fax
Sending faxes from your mailing system
TelSmart communicator
An incoming call results in a pop-up on your screen, containing the details of your customer
Click to dial
By simply clicking on a phone number on web pages or in other documents, that number will automatically be called by your phone.
Prompting
It is possible to integrate a custom-made prompting
Custom IVR
For special needs, we can create custom made call scenari